Help Center


Product Details

Do you make Custom Hats?

I have a large head, do you have any options for me?

How do I use my hat?

Is the Bump Cap OSHA Compliant?

Will you make hats for my company / team / store etc?

Are the hats durable?

Can I take my hat in the water?

Why do some of your hats fit differently?

What do you do in house?


Do you ship worldwide?

What does shipping cost?

How long does shipping take?

Where is my Order?

Questions about orders

What does your satisfaction guarantee mean?

I made a mistake with my order!

I entered the wrong address for my order!

You made a mistake with my order!

I want to send my order back

Warranty Policy

What does a lifetime warranty mean?

How do I get my hat fixed or replaced?

What does the warranty not cover?

How long does a warranty repair take

Do you cover shipping on the warranty?

Rewards Program

What is the Reward Program?

How do I sign up?

How do I redeem my points?

What is not allowed?