Help Center

FAQ

Product Details

Do you make Custom Hats?

I have a large head, do you have any options for me?

How do I use my hat?

Is the Bump Cap OSHA Compliant?

Will you make hats for my company / team / store etc?

Are the hats durable?

Can I take my hat in the water?

Why do some of your hats fit differently?

What do you do in house?

How do Gift Cards & Discount Codes work?

Shipping

How long does shipping take?

Do you ship worldwide?

What does shipping cost?

Where is my Order?

Questions about orders

What does your satisfaction guarantee mean?

I made a mistake with my order!

I entered the wrong address for my order!

You made a mistake with my order!

I want to send my order back

Warranty Policy

What does a lifetime warranty mean?

How do I get my hat fixed or replaced?

What does the warranty not cover?

How long does a warranty repair take

Do you cover shipping on the warranty?

Rewards Program

What is the Reward Program?

How do I sign up?

How do I redeem my points?

What is not allowed?