How our warranty process works and why we are unable to send the exact same hat on limited edition or discontinued styles.
The basics:
The basics:
- If we sell a 1 of XX version hat, we can't make more or else that makes it a 1 of XX+1 hat
- Logistically we are unable to keep multiples of every base we have used in the past, and remaking multiple year old hats is something we are unable to do
- Remaking old, limited edition hats opens a loophole for people to exploit the warranty for financial gain, and affects the value of older, rare hats that have been kept in good condition