Privacy policy

Privacy Policy

Last updated: February 23, 2026

This Privacy Policy describes how Findlay Hats LLC (“Findlay Hats,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.findlayhats.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

When you visit the Site, place an order, or contact us, we collect certain information about you.

A. Device Information

We automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Device identifiers

  • Cookies installed on your device

  • Pages or products viewed

  • Search terms

  • Interaction data with the Site

We collect this information using:

  • Cookies

  • Log files

  • Web beacons

  • Tags

  • Pixels

This information helps us:

  • Improve website performance

  • Detect fraud

  • Analyze usage trends

  • Deliver relevant advertising

B. Order Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

We use this information to:

  • Process and fulfill orders

  • Send order confirmations

  • Communicate with you

  • Screen for fraud or risk

  • Provide marketing communications where permitted

Payment information is processed by PCI-DSS compliant providers such as Stripe, PayPal, Apple Pay, Amazon Pay, and other supported payment processors. We do not store full credit card numbers on our servers.

C. Customer Support Information

When you contact us, we may collect:

  • Email address

  • Order information

  • Messages or support content you provide

This allows us to provide customer service and resolve issues.

2. How We Share Personal Information

We share your personal information with service providers to help us operate our business.

These include:

  • Shopify (our ecommerce platform provider)

  • Shipping carriers such as UPS, FedEx, USPS, and related fulfillment services

  • Payment processors

  • Email and SMS marketing platforms such as Klaviyo

  • Customer support platforms such as Gorgias

  • Advertising and analytics partners such as Meta (Facebook/Instagram), Google, TikTok, Hyros, and similar platforms

These providers process information on our behalf to:

  • Fulfill orders

  • Process payments

  • Deliver marketing

  • Analyze site performance

  • Provide fraud detection

We may also disclose information:

  • To comply with legal obligations

  • To respond to lawful requests

  • To protect our rights

  • In connection with a merger, acquisition, or asset sale

3. Selling or Sharing Personal Information

Under certain U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), sharing personal information for cross-context behavioral advertising may be considered a “sale” or “sharing” even if no money is exchanged.

We do not sell your personal information for monetary compensation.

However, we may share identifiers such as:

  • Email address

  • Device identifiers

  • Browsing behavior

  • Purchase history

with advertising partners for marketing and analytics purposes. This may be considered a “sale” or “sharing” under applicable law.

You may opt out of the sale or sharing of personal information by:

  • Clicking the “Do Not Sell or Share My Personal Information” link on our Site

  • Visiting https://www.findlayhats.com/pages/ccpa-opt-out

  • Enabling Global Privacy Control (GPC) in your browser (we honor this where legally required)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functions

  • Remember preferences

  • Improve user experience

  • Analyze traffic

  • Deliver targeted advertising

Types of cookies may include:

  • Necessary cookies (checkout, cart, login)

  • Analytics cookies (Shopify analytics, Google Analytics)

  • Advertising cookies (Meta, Google, TikTok, etc.)

You can control cookies through your browser settings. Blocking some cookies may impact functionality.

We also respond to Global Privacy Control (GPC) signals where required by law.

5. Targeted Advertising

We use your information to provide targeted advertisements or marketing communications we believe may interest you.

You can opt out through:

You may also unsubscribe from marketing emails using the unsubscribe link provided in each message.

6. Sensitive Personal Information

Under the CPRA, certain information may be classified as Sensitive Personal Information, such as payment details.

We use Sensitive Personal Information only for:

  • Processing transactions

  • Fraud prevention

  • Legal compliance

  • Providing requested services

We do not use Sensitive Personal Information for profiling beyond fraud prevention.

7. Your Privacy Rights

A. California Residents

Under the CCPA/CPRA, California residents have the right to:

  • Request access to personal information

  • Request deletion of personal information (subject to legal exceptions)

  • Request correction of inaccurate information

  • Opt out of the sale or sharing of personal information

  • Limit the use of Sensitive Personal Information

We do not discriminate against individuals for exercising their rights.

To exercise your rights, contact:

info@findlayhats.com

or use our form at:
https://www.findlayhats.com/pages/ccpa-opt-out

B. Other U.S. State Residents

Residents of certain states including Virginia, Colorado, Connecticut, and Utah may have similar rights including access, deletion, correction, and opt-out rights.

To exercise these rights, contact us at info@findlayhats.com.

C. European Economic Area (EEA) Residents

If you are located in the EEA, you have the right to:

  • Access your personal information

  • Request correction

  • Request deletion

  • Request portability

  • Restrict or object to processing

We process personal information under lawful bases including:

  • Performance of a contract

  • Legitimate interests

  • Consent

  • Legal obligations

Information may be transferred outside your country, including to the United States and Canada. We rely on appropriate safeguards where required.

8. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders

  • Meet accounting and tax obligations

  • Provide customer support

  • Prevent fraud

  • Comply with legal requirements

Marketing data is retained until you unsubscribe or request deletion.

Analytics data is retained according to cookie duration settings or anonymized when no longer necessary.

When data is no longer required, we securely delete or anonymize it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

Payment information is processed securely through PCI-DSS compliant providers.

Access to personal information is limited to authorized personnel.

While no method of transmission over the Internet is 100% secure, we continually review our practices to protect your data.

10. Children’s Privacy

The Site is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us to request deletion.

11. Do Not Track

Some browsers offer a “Do Not Track” feature. Because no uniform standard exists for DNT signals, we do not alter our practices solely based on these signals.

However, we honor Global Privacy Control (GPC) signals where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons.

Updates will be posted on this page with the revised “Last updated” date.

13. Contact Us

For more information about our privacy practices, or to exercise your privacy rights, contact:

Findlay Hats LLC
Email: info@findlayhats.com
Website: www.findlayhats.com