Order Status Updates

Processing Time:

Every hat is carefully crafted in-house by our dedicated team in Portland. Most orders with free U.S. Shipping are processed and shipped within 2 to 3 weeks. Some orders, like our Limited Edition Pre-Order Hats, might take a bit longer.

Tracking Information:

Check below for the latest on your order. When you see "In Production," it means your hat is currently being pushed through the 8+ Step production process alongside others in the same batch. It is normal for tracking details to pause temporarily while it goes through production. Once USPS picks up and scans your package, the tracking info will update automatically.

Our Commitment:

We know you are excited to receive your hat - so are we! While your order is in the production window, there is no need to email us. If there is any change or delay we need you to be aware of, we will reach out to you directly.

Thank you for your patience and support. We are a little more backed up now than we would like, however our team is working hard to craft, pack, and ship your order as quickly as possible. We are confident it will be well worth the wait!