Increase in demand: We are seeing a significant increase in daily orders. Due to this, our production team is working hard to get orders out ASAP. Expedited shipments are processing in 1 business day & Free US Shipping orders are processing in 5-10 business days.
Shipping times: USPS is experiencing nation wide delays due to weather & staff restrictions due to the pandmic. Shipping times may be delayed.
Wrong "Ship From" location: We are seeing tracking info showing shipments from cities other than Portland. All orders ship from our warehouse in Portland, Oregon.
Delayed arrival scans: We are also seeing a lot of cases where USPS not scanning orders until they get to their destination city, despite being picked up by USPS.
We are working closely with our USPS Rep to monitor these situations, and should be back to normal soon.
We have added additional team members & equipment to help us with these growing pains.Thank you for your patience & support, we hope you love your order!