For the latest and most up-to-date information on your order, please refer to this page. It is the best source for current updates on your order status.
Important: We craft each hat through a detailed, hands-on in-house production process. Due to high demand and frequent new style launches, orders with free US shipping are typically processed and shipped within 2-3 weeks. Some orders may ship sooner, but please anticipate this timeframe.
We know you're eager to receive your hat, and we're working diligently to make, pack, and ship your order as quickly as possible. If your order status shows "We are making your hat" and it's within this timeframe, there's no need to reach out - your order will be on its way soon!
Thank you for your patience. We're committed to delivering a product made with care that you'll love! 😊